privacy POLICY
tRAVELBEYOND
A privacy policy is crucial for establishing trust with clients, especially when booking a holiday or any service involving personal information. Here’s why it’s important:
Transparency: A privacy policy demonstrates that the company is transparent about how it collects, uses, and protects clients’ personal information. This transparency builds confidence that the client’s data will be handled responsibly.
Legal Compliance: Many jurisdictions require businesses to have a privacy policy that complies with specific legal standards. Having a compliant privacy policy shows that the company respects legal requirements, which can reassure clients about the legitimacy of the business.
Security Assurance: Clients want to know that their personal information is secure. A privacy policy should outline the measures the company takes to protect data from unauthorized access, breaches, or misuse. This reassures clients that their information is in safe hands.
- Trust and Reputation: Trust is a critical factor in any business relationship. A robust privacy policy helps build trust by showing that the company values its clients’ privacy and takes steps to protect it. A trustworthy reputation can attract more clients and encourage repeat business.
In summary, a privacy policy isn’t just a legal requirement; it’s a tool for building trust and confidence with clients. It shows that the company is committed to protecting their privacy and can help differentiate it from competitors who may not be as transparent or diligent about data protection. Therefore, ensuring your client understands the presence and clarity of your privacy policy can greatly influence their decision to trust your company with their holiday booking.
When you book online with Travel Beyond or any of its affiliated websites, you will be required to enter details regarding the lead passenger, i.e., Name, address, telephone number and email address; in addition to that, you will be required to enter all the names and dates of birth of all travelling passengers. We will utilise this information to help us handle your booking. Additionally, your name and travel details will be passed on to the airline from which the tickets will be purchased. Please note that your information may be subsequently passed on to specific government organisations as required by law.
As part of the booking transaction, we will collect your payment details, including your credit card details. Travel Beyond will only use this information to gain payment for services rendered, and your credit card details will be removed from our servers. We will occasionally contact you via telephone to confirm these details. Travel Beyond will never request your payment details via e-mail, and we urge you not to send such information via e-mail and to use our secure payment portal to enter your credit card details.
All personal information given to use over the internet is protected by Secure Socket Layer (SSL) technology to ensure your privacy and safe transmission. Your information will be stored on secure file servers protected by industry-standard firewalls. Data is backed up on secondary servers and tape backup. You can contact us at info@travelbeyond.uk any time to inquire about the details we hold on to you.
Personal information submitted to us via this website will be used for the purposes specified in this privacy policy.
We may use your personal information to:
- Improve your browsing experience by personalising the website.
- Enable your use of the services available on the website.
- Provide you with the services purchased through our site.
- Send statements and invoices to you and collect payments from you.
- Send you email notifications which you have specifically requested.
- send you our newsletter and other news relating to our business which may be of interest to you, where you have signed up for such information via e-mail or other means (you can unsubscribe from marketing communications at any time)
- deal with enquiries and complaints made by or about you relating to the website.
- Keep the website secure and prevent fraud.
At no time will Travel Beyond provide your personal information to a third party unless you have provided us with your express consent.
All our website financial transactions are handled through our payment services provider. We will share information only to the extent necessary for processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
We take reasonable technical and organisational precautions to prevent the loss of, misuse of or alteration of personal information provided by you.
All personal information given to use over the internet is protected by Secure Socket Layer (SSL) and password and firewall protection.
Due to the inherent nature of the Internet, however, we cannot guarantee the security of the data sent over the Internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).
Cookies are small digital signature files stored by your web browser that allow your preferences to be recorded when visiting the website. They may also be used to track your return visits to our sites.
We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted or until they reach a specified expiry date.
We will use the session cookies to:
- Keep track of you whilst you navigate the website.
- keep track of items in your shopping basket
- prevent fraud and increase website security.
The Travel Beyond website may contain links to other websites for ease of use. However, once you have clicked a link and left our website, it should be noted that we do not have control over that website. Thus, we are not responsible for protecting any information you provide while visiting such a site. Please ensure that you read the privacy statement applicable to the website in question before providing personal information.
The General Data Protection Regulation is a regulation in European Union law that seeks to protect the privacy of all citizens of the European Union and is centrally targeted towards protecting and giving control to individuals over their data.
Following this law, we at Travel Beyond UK allow our customers to request, retrieve or be enlightened about what their information is used for.
Suppose you wish to request subject access to inform us that you have changed your mind about our access to your personal information. In that case, you can request a copy of the information we have gathered on you, ask for the erasure of your information or request to restrict our access to your information in the future. To do this, you can use the following link or request via our Help Centre.
If you have any complaints or doubts regarding the use of your information or about our policy, don’t hesitate to contact your travel consultant or reach out to us.
Contact us at:
- Email: info@travelbeyond.ukdataprotection@travelbeyond.uk
- Attention: Travel Beyond UK
- Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- Telephone: 07301 701 473
We will respond to your enquiries and complaints in 30 days.
We reserve the right to update our privacy policy occasionally and may make amendments to our existing policy; if we do, the updated version will be uploaded on the website. We highly appreciate and encourage you to follow through on your responsibility by checking in from time to time to be kept in the loop of being up to date with the newest terms and conditions of our policy. Frequent check-ins to our privacy policy page minimise any resentments that may occur if you feel like your privacy has been violated or breached.